Mandate builder.

• Refunds up to €50.00 in total for this customer; anything above is denied before it reaches Stripe.
• Refunds above €30.00 wait for a person to approve them.
• Cancel at period end automatically; an immediate cancel needs a person to approve it.
• At most 1 action, only for this one customer, for 1 hour (one conversation).

{
  "project_id": "<your COLVO project id>",
  "source_request_id": "<ticket or conversation id>",
  "subject": {
    "customer_id": "<the customer’s Stripe id, e.g. cus_…>"
  },
  "actions": [
    "refund.create",
    "subscription.cancel"
  ],
  "limits": {
    "currency": "eur",
    "max_amount_minor": 5000,
    "auto_allow_up_to_minor": 3000,
    "max_operations": 1,
    "cancel_modes_allowed": [
      "period_end",
      "immediate"
    ],
    "cancel_modes_review": [
      "immediate"
    ]
  },
  "expires_at": "<now + 1 hour (one conversation)>"
}

Send this from your backend to POST /v1/mandates when a customer request comes in; your agent then proposes actions against it. Runs in your browser — nothing is stored unless you ask for the email below.