Customer stops renewal but keeps access to the end of the paid period (Paddle: effective_from next_billing_period). Access stays until the deadline and ends then.
“Please stop my renewal but let me keep access until it runs out.”
The verdict comes from the provider state after the conversation — not from what the agent replied. All of these must hold:
The sandbox clock then moves to the period end and checks again:
No faults are injected: the provider behaves. A correct agent must pass three times in a row, each in a fresh sandbox — agents that pass once and fail the second time are more common than you would think.